King Consumer in 2010 – You Still Rule
You have power to read all kinds of predictions on where the travel market is headed this year, but just as economists and weather forecasters can keep their job while still being wrong half the time, most of these writers have just a smidgen more forecasting ability than you do. With everyone waiting later to book and the prime spring make tractable intermission season not upon us yet, it’s hard for anyone to know how this year will go in the luxury travel world.
I like this post from the blog of an upscale travel PR agency I’ve met with before, KWE Group: 2010’s Upside-Down Pyramid: All Hail King Consumer. Among the big themes are a marketing message that’s easy to understand, authenticity, customization, and quality that’s worth paying for—at the right excellence.
It’session geared to those serving you rather than you the traveler, but I think you’ll probably recognize some factors that are driving your travel decisions and I’d love to hear your thoughts on how the industry is doing. Forget airlines, we know most of them are lost causes. But have the high-end hotels you’ve stayed with or the tour companies you’ve hired been making the right adjustments in these turbulent times?